conflict resolution
Negotiation Lessons from The Godfather
There are several parties involved in this Godfather negotiation. They include Vito Corleone and Jack Woltz, as mentioned earlier. Yet, a third and critical party to this negotiation is Tom Hagen, Vito’s levelheaded advisor. In the movie, it is Hagen who interacts directly with [...]Read more
What Business Professionals Have in the Common with the Beatles
The collaboration between John Lennon and Paul McCartney of the Beatles is widely regarded as one of the most important creative partnerships of all time. The Beatles are one of the most commercially successful music acts of all time, and most of their hits are jointly credited [...]Read more
Event Review: “Leadership in Conflict”
Event Review: “Leadership in Conflict” by Michael Zagler (translated from German into English) At the invitation of ÖBM, represented by Dr. Judith Girschik, Benn-Ibler Rechtsanwälte GmbH, and Dr. Martin Geiger, the internationally renowned consultant Göran Askeljung [...]Read more
Happy 2017!
Happy 2017 Happy 2017! We want to take this opportunity to wish all of our clients and friends a very happy New Year! You have helped make our 2016 a banner year in which we had the privilege of contributing to peace and collaboration across four continents. It also marked the [...]Read more
Wishing You a Happy 2016!
Happy 2016 Happy 2016! We want to take this opportunity to wish all of our clients and friends a very happy New Year! We are confident that 2016 will prove to be a wonderful year of us all. Please let us know how we can help you address any negotiation, communication, or other [...]Read more
Mediating Conflict
Mediating Conflict (Training) Through effective mediation, workplace conflict can be not only resolved, but it can also be a valuable source of information that leads to organization improvement. Mediating Conflict, our latest article from Training Magazine, offers concrete [...]Read more
How to Bridge Differences using a “Ladder of Inference”
How to Bridge Differences using a Ladder of Inference Throughout our daily lives – both in professional and personal contexts – we experience differences of opinion with others. Examples include “that movie was bad vs. that movie was good”; “I deserve a raise vs. you don’t [...]Read more
Stepping Into Their Shoes
In Training Magazine’s January/February 2014 issue, Consensus’ Stepping Into Their Shoes article shares practical advice for resolving conflict. Stepping into their Shoes A lot of our training – from Emotional Intelligence to Consultative Selling – promotes the idea [...]Read more
Resolving a Conflict with the Boss
Consensus partner, Michael Rosenthal, is quoted in a recent article in Administrative Professional Today about resolving a conflict with the boss. Click here to download the article Resolving a Conflict with the Boss Your boss asked you to prepare a spreadsheet for a meeting the [...]Read more