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Active Listening
in Remote Work Environments

Our Active Listening in Remote Work Environments virtual workshop helps any professional that conducts business remotely.

Listening tends to be passive exercise that we do without thinking. Active listening, on the other hand, can easily improve professional relationships and job performance.
Similarly, virtual platforms challenge even the best communicators.

Whether your professionals are in sales, management, or any other function, it’s essential that they consider information shared by others – be those clients, supervisors, colleagues, or other counterparts. Unfortunately, research shows that we remember only 25% to 50% of what we hear.

Developing active listening skills will help them better process messages shared by others and recall that information thereafter.

In this high-energy virtual course, participants learn how to overcome communication barriers, including how specific strategies and active-listening skills engage counterparts and yield high-quality communication.

In as little at sixty minutes, they learn how to enhance and maintain critical listening skills in virtual environments.

Like all of our virtual workshops, each Active Listening in Remote Work Environments workshop is customized to meet the specific challenges faced by your organization and your staff. Our virtual workshops are hands-on, combining theory with practice, using a mixture of lecture and exercises to drive the learning.

Learning Objectives:

• Learn the difference between active and passive listening
• Improve virtual communication and relationships with others
• Recognize the barriers to active listening, especially in remote communication
• Uncover hidden data, thoughts, values, and feelings
• Avoid argument and debate

Learning Components:

• Virtual Environments: A Breeding Ground for Passive Listening
• Learning Conversations: Always Be Curious
• Active Listening Skills: Inquiry, Summary, Acknowledgement
• Using inquiry to surface critical information
• Bridging: Tools for Building Rapport and Enhancing Relationships
• Activating Active-Listening Skills Online
• Application Exercise: Active Listening Skills in Action

We invite you to explore our different virtual training workshops and find the ones that best meet your learning objectives:


• Leading Virtual & Remote Teams is our most popular virtual training solution





• Our Change Leadership virtual training workshop is a must for any professional in today’s ever-changing business climate





• Leading Effective Virtual Meetings virtual training workshops are designed to help professionals make the most out of their remote meetings




• Negotiating Remotely virtual training workshops help leaders and sales professionals negotiate winning terms while protecting important relationships with counterparts




• Tackling Difficult Conversations Remotely virtual training workshops help professionals broach challenging topics with internal and external parties alike




• Active Listing: an Essential Skill for Remote Communication virtual training workshops help professionals surface and digest critical information, as well as enhance relationships, when communicating via video or phone



• Emotional Intelligence for Remote Communication virtual training workshops prepare professionals to address difficult situations that involve strong emotions




• How to Say “No” Even in the Toughest Times virtual training workshops develops the skills needed to
push back against counterparts while protecting those important professional relationships



• Distance-Based Critical Feedback & Performance Appraisals virtual training workshops develop skills for conducting even the most intimidating evaluations by phone or video





We also design and deliver fully-customized virtual training workshops that target your unique areas of focus and specific audience needs. Please contact us at (212) 391-8100 to learn more!