Emotionally Intelligent Communication

Emotional Intelligence for Remote Communication

Our Emotional Intelligence for Remote Communication virtual workshop helps professionals that must manage teams that work remotely from one another.

In this interactive session, participants learn how to productively address situations, particularly when emotions escalate.

While virtual platforms provide interconnectivity, they tend to interrupt a natural sense of interpersonal connectivity. This tends to create challenges for professionals operating in this environment.

Organizations and professionals that strengthen the capacity for human connection and emotional intelligence in these new environments thrive and grow.

In this course, participants learn how to address emotionally-charged situations at work, by identifying, evaluating, and influencing the reactions of the various parties involved. They see that self-awareness, self-management, social awareness, and relationship management skills are keys to professional success. Moreover, they acquire tools needed to overcome technological barriers, and learn how using these tools create stronger, more resilient business connections.

Like our other virtual training workshops, Emotional Intelligence for Remote Communication can be customized to meet your specific learning objectives, as well as target your participants’ unique contexts and challenges.

Learning Objectives:

• Understand how emotional intelligence impacts professional success
• Increase self-awareness
• Improve self-management
• Enhance social awareness
• Better manage healthy, collaborative relationships

Learning Components:

• What is Emotional Intelligence (EI)?
• Case Study Review: Challenges Posed to Emotional Intelligence in a Virtual Environment
• Increasing awareness of our thoughts, biases, and analyses of situations
• Shifting to a constructive mindset
• Developing relationship awareness, insight, and empathy
• Balancing conversation
• Actively listening
• Emotional Intelligence & Technology: Unlocking Technological Power for Real Connectivity
• Best Practices for Applying and Strengthening Emotional Intelligence in Virtual Dynamics

We invite you to explore our different virtual training workshops and find the ones that best meet your learning objectives:


• Leading Virtual & Remote Teams is our most popular virtual training solution





• Our Change Leadership virtual training workshop is a must for any professional in today’s ever-changing business climate





• Leading Effective Virtual Meetings virtual training workshops are designed to help professionals make the most out of their remote meetings




• Negotiating Remotely virtual training workshops help leaders and sales professionals negotiate winning terms while protecting important relationships with counterparts




• Tackling Difficult Conversations Remotely virtual training workshops help professionals broach challenging topics with internal and external parties alike




• Active Listing: an Essential Skill for Remote Communication virtual training workshops help professionals surface and digest critical information, as well as enhance relationships, when communicating via video or phone



• Emotional Intelligence for Remote Communication virtual training workshops prepare professionals to address difficult situations that involve strong emotions




• How to Say “No” Even in the Toughest Times virtual training workshops develops the skills needed to
push back against counterparts while protecting those important professional relationships



• Distance-Based Critical Feedback & Performance Appraisals virtual training workshops develop skills for conducting even the most intimidating evaluations by phone or video





We also design and deliver fully-customized virtual training workshops that target your unique areas of focus and specific audience needs. Please contact us at (212) 391-8100 to learn more!