Consensus
Separate Impact from Intent
You’re in the midst of a negotiation and your counterpart says or does something that really ruffles your feathers. Or, your colleague, significant other, client, friend, or anyone else in your life says or does something that is so irritating that you’re ready to explode. We’ve [...]Read more
Engaging Training Participants
Engaging Training Participants In Training Magazine’s July/August 2014 issue, Consensus’ Engaging Training Participants article gives tips for engaging learners. Prior to transitioning from working in a business unit to a talent development function, I would enroll in [...]Read more
Stepping Into Their Shoes
In Training Magazine’s January/February 2014 issue, Consensus’ Stepping Into Their Shoes article shares practical advice for resolving conflict. Stepping into their Shoes A lot of our training – from Emotional Intelligence to Consultative Selling – promotes the idea [...]Read more
Constructive Criticism for Managers
In Training Magazine’s July/August 2013 issue, Consensus’ Constructive Criticism for Managers article provides tips for managing up. Constructive Criticism for Managers Our organization touts the value of “coaching up”, yet our employees find it difficult to give [...]Read more
The Right Way to Tell Clients They Are Wrong
In Training Magazine’s January/February 2013 issue, Consensus’ The Right Way to Tell Clients They Are Wrong article shares practical advice for resolving conflict. The Right Way to Tell a Client They’re Wrong I am a training manager who supports our organization’s [...]Read more
Less Teaching More Learning
In Training Magazine’s July/August 2012 issue, Consensus’ Less Teaching More Learning article gives tips for engaging learners. Less Teaching…More Learning While I have been working in L&D for several years, the combination of a promotion and a consolidation now [...]Read more
Hear Ye, Hear Ye
In Training Magazine’s January/February 2012 issue, Consensus’ Hear Ye, Hear Ye article shows how active listening is critical to success in a variety of professional roles. Hear Ye, Hear Ye With the economy slowly improving, my organization has finally reignited our [...]Read more