How Ombudsing Helps Your Organization

Benefits to Your Organization

Since we track for and raise issues that may surface as a result of any gap between the stated goals of your organization and actual practice, your organization enjoys a valuable resource and advisor in formulating or modifying policies and procedures.

Benefits include:

• Enjoy improved policies, procedures, and behaviors

• We help identify systemic issues causing conflict, including emerging issues that may provoke conflict

• We offer advice and recommended improvements

• We assist in upward and downward organizational communication and feedback in order to manage or prevent unnecessary conflict

• We consult with Management on significant organizational changes and on organizational design and planning

• We provide coaching to managers on people-management issues

• We design and conduct dispute resolution skills training and education



Mitigate litigation

Boost productivity

Enjoy fewer escalations

Reduce turnover

Bolster employee engagement

Curtail destructive gossip

Increase professional satisfaction

Identify process and policy improvements

The average Fortune 1000 executive spends 13% of their time mediating work disputes.

The Practitioner Advantage


Each member of the Consensus team has more than fifteen years of field experience, working on behalf of clients as their negotiators and mediators. As practitioners, we routinely test and apply cutting edge strategies and theories as part of our various client situations, ranging from hostage situations to billion-dollar business transactions to political standoffs.

Accordingly, we are highly informed about the strengths inherent to different approaches and frameworks, and how various theoretical concepts would or would not apply to your contexts. Our practitioner experience translates into more concrete advice based on firsthand experience, a true understanding of how theories play out in the real world (and when popular ideas would fall short), and an ability to relate to professionals at all levels of seniority – including members of your C-suite.

Contact us


Contact Consensus to learn more about how Conflict Resolution & Mediation services can help you meet your particular business needs and objectives.
(212) 391-8100


Your browser is out of date. It has security vulnerabilities and may not display all features on this site and other sites.

Please update your browser using one of modern browsers (Google Chrome, Opera, Firefox, IE 10).