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Mediation Skills for Leaders







Mediation Skills for Leaders

 

Research shows that the average executive spends at least 13% of their time addressing work disputes. Human Resource professionals spend even more.

Our Mediation Skills for Leadersworkshop is a great solution for anyone who wants to learn an efficient and effective process for resolving disputes.

Participants learn a framework for generating mutually-agreeable solutions, as well as a unique skill-set for acting as a third-party neutral. The learn how to deescalate emotions, surface underlying issues, and facilitate a productive dialogue – transforming “intractable” conflict into opportunities for collaboration.

Theories come alive through interactive exercises and case-studies, including role-play simulations that capture the specific challenges faced by people in this position.

Learning Objectives:

• Mediate conflict more effectively
• Deescalate conflict
• Know how to surface the underlying issues in a conflict
• Understand how to respond to resistance in order to move a mediation forward
• Acquire an improved sense of when mediation is an inappropriate method for resolving conflict
• Recognize the qualities that distinguish successful mediators

Learning Components:

• Understanding the benefits and limitations of mediation
• Reevaluating assumptions
• Forging collaborative agreements
• Using communication skills and strategies to advance a mediation
• Dealing with emotions
• Serving as a third-party neutral

Why do clients prefer Consensus leadership workshops?

 

Customized for your audience

Integrated coaching

Diverse topics

Audience-specific case-studies

Role-play simulations

High energy & fun

Immediately actionable

Bottom-line focused

Program Lengths:
1 workshop to 8 months

Here’s how it works:

1. After discussing your goals for the initiative, we assess what improvement opportunities exist on the group level and on individual-participant bases. This includes structured interviews with stakeholders and participants, as well as personality and motivation testing.
2. We review our assessment results and proposed program design with you; we then integrate your feedback into a final design. Similarly, we create development plans with coachees and collectively share those plans with their managers.
3. We deliver a series of customized skill-building workshops, complemented by one-on-one coaching sessions to your participants; the number, length and duration of coaching sessions are tailored to meet individual needs.
4. Throughout, we track results against the goals and opportunities defined at the outset, and fine-tune accordingly; we conduct post-coaching assessments and jointly explore ongoing development goals with you
 
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Contact us
 

Contact Consensus to discuss how our fully-customized Leadership Development solutions can help you meet your learning objectives and participant needs.
(212) 391-8100

 

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