active listening
Negotiation Report: Healthcare 3
Healthcare Negotiation Report: Patient Misunderstandings Establishing Trust to Assuage Patient Misunderstanding about Care and Insurance-Related Issues Rapid changes in healthcare policies and medical practices present new, pressing communication challenges for healthcare [...]Read more
Negotiation Report: Healthcare 2
Healthcare Negotiation Report: Administrator-Doctor Relationships Resolving Disputes between Hospital Administration and Physicians Healthcare professionals are subject to increased governmental scrutiny and administrative oversight. In an interview with Consensus, one doctor [...]Read more
Negotiation Report: Healthcare 1
Healthcare Negotiation Report: Know-It-All Patients Improving Patient Communication While Deescalating Patient Conflict Healthcare professionals face unique negotiation and communication challenges. Healthcare is a multifaceted industry in which healthcare professionals work in [...]Read more
Pride…In and Out of the Office
Creating More Inclusive Work Environments for LGBTQ Professionals This June, cities across the United States honor LGBT Pride Month, a month in which we are pressed to think critically about prejudice. In the wake of the Orlando nightclub shooting, this LGBT Pride Month has an [...]Read more
Echoing Your Way to a Good Deal
Negotiation Tip: Echoing Your Way to a Good Deal Baseball is a game of inches, or so the saying goes. Whether a pitch is a strike or a ball, whether a hit is fair or foul, whether a runner is safe or out, is determined at the margins…by a matter of inches. In negotiation, the [...]Read more
Hear Ye, Hear Ye
In Training Magazine’s January/February 2012 issue, Consensus’ Hear Ye, Hear Ye article shows how active listening is critical to success in a variety of professional roles. Hear Ye, Hear Ye With the economy slowly improving, my organization has finally reignited our [...]Read more